15 Jan Why Support Conversations Should Improve Your Product
SABRINA GORDON Senior Customer Support Engineer, Intercom | San Francisco, CA...
15 Jan The Cleveland Cavaliers’ journey to 1:1 personalization of content for fans at Quicken Loans Arena
MIKE CONLEY VP Digital, Cleveland Cavaliers | Cleveland, OH FanX: The Cleveland Cavaliers’ digital journey to 1:1 personalization of content, experiences and offers for fans both inside and outside Quciken Loans Arena....
15 Jan Data-Driven Product
MAGGIE JAN Data Scientist, Keen.io | San Francisco, CA...
15 Dec No more camels [or knowing when you need a product person]
"A camel is a horse formed by committee." - unknown The need for a product person is often an invisible one. Instead, your company is likely experiencing a range of challenges when shipping a product that are difficult to tackle at once. So let's look at some...
06 Dec Product Managers: What Do You Want in a Podcast?
Just about one year ago, my partner Paul and I made the decision that we were going to create a special environment for product people -- particularly those between the coasts -- where they can connect, collaborate, and ultimately be inspired. Just several months later,...
29 Nov 4 More Things Every New Product Manager Should do in the First 30 Days
When it comes to understanding what it takes for a Product Manager to be successful, Ken Norton knows what he's talking about. At Yahoo, he was a senior Product Management Director overseeing all sorts of vital products. Later, Ken made the trip to Google by way...
12 Nov Discovering why people buy your product (and why they fire it): The Jobs-to-be-Done Method
In his talk at Industry 2015, Chris Spiek of the Rewired Group spoke of how people decide to use, or not use, your product. This video provides hugely valuable tactics for getting to the heart of why people choose to buy things and will help you...
18 Aug 7 Reasons for Product People to Attend Industry 2015
Ever since my partner, Paul, and I made the commitment to re-introduce what is now known as Industry as an event specifically for product people, we've heard a couple of very common questions from friends and associates: What is Industry? What do you mean "product person"? What value...
10 Jun 15 Apps that Every Product Manager Needs To Be Using
This post originally appeared in The Product Manager Club. This curated list offers some classic app recommendations along with some excellent new apps that can help you be more organized and productive in your job and more happy and relaxed in your life. Umano Umano Unamo is one of...
05 Jun 5 Absolute Must-Read Articles for Product Managers
Product Managers are time-starved. There are always 100 things on their to-do lists when they know that about 20 of them will actually get done today. So let's cut through the build-up and get right to it. This post curates the best, current must-reads for...
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